Shipping policy

Shipping Policy India
Last updated: November 13 2025

This website is operated by HotNest.
This Shipping Policy explains how orders are processed shipped and delivered within India.

Order Processing Time
Orders are processed within 1 to 2 business days.
During high demand or festival periods processing may take slightly longer.
U will receive an email or SMS once the order is processed.

Delivery Time
Orders are delivered within 3 to 7 business days depending on your location courier availability and local conditions.

Shipping Partners
We ship through trusted delivery partners such as
Delhivery
DTDC
BlueDart
Ecom Express
India Post for certain remote areas

The delivery partner may vary based on the delivery pincode.

Cash on Delivery COD
COD is available across most serviceable locations in India.
Please ensure your phone number is active and the address is complete.
Failure to accept the COD parcel may lead to cancellation and future COD restrictions.

Tracking Information
After your order is shipped u will receive a tracking link through email or SMS.
If tracking does not update for more than 72 hours contact us at support@hotnest.store

Shipping Fees
Shipping charges if applicable are displayed at checkout.
Free shipping offers may be available during promotions.

Incorrect Address Details
Please ensure the address and pincode are accurate.
We are not responsible for delays or delivery failures caused by incorrect details.
If a shipment returns due to address errors reshipping charges may apply.

Delivery Delays
Delivery may be delayed due to weather courier issues festival rush remote location restrictions or operational challenges.
We will try our best to help in case of delays.

Order Marked Delivered But Not Received
If the tracking shows delivered but u have not received it please
check with family neighbors or security
check mail area or front door
contact the courier through the tracking link
email us at support@hotnest.store

Damaged or Missing Items
If the package is damaged opened or tampered contact us within 24 to 48 hours with photos or video.
We will assist with a replacement or refund depending on the situation.

International Shipping
We currently ship only within India.

Contact Us
For shipping related questions contact
support@hotnest.store
We reply within 24 to 48 hours.